Terms & Conditions

 

Welcome to Aurovik.

These Terms & Conditions ("Terms") govern your access to and use of www.aurovik.in, including all related services, content, products, features, and purchases made through our website. By accessing, browsing, registering, or placing an order on our website, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Refund, Return & Exchange Policy, and any other policies published on the website.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You further confirm that you are legally capable of entering into binding agreements under applicable Indian laws.

2. Account Registration

You may be required to create an account to access certain services or complete purchases.

You agree to provide accurate, complete, and updated information and are responsible for maintaining the confidentiality of your account credentials. Aurovik shall not be liable for any unauthorized access resulting from your failure to secure your account.

3. Products & Availability

We strive to ensure that product descriptions, images, pricing, colours, sizing information, and availability are accurate. However, actual product colours may vary slightly due to screen settings, lighting conditions, photography, and manufacturing variations.

All products are subject to availability. We reserve the right to discontinue, modify, limit, or withdraw any product without prior notice.

4. Orders & Acceptance

Placing an order constitutes an offer to purchase a product from Aurovik.

An order shall be deemed accepted only after dispatch confirmation is issued by us. We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or technical errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Violation of these Terms

  • Bulk or commercial purchasing activities

5. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.

Shipping charges, COD charges, and other applicable fees will be displayed during checkout before payment confirmation.

We reserve the right to modify prices, offers, promotions, and discounts at any time without prior notice.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, operational constraints, or circumstances beyond our reasonable control.

Risk and ownership of products transfer to you upon successful delivery.

7. Returns, Exchanges & Store Credit

Returns and exchanges are governed by our Refund, Return & Exchange Policy.

Approved returns may be eligible for exchange, store credit, gift card, or other resolutions specified in the applicable policy.

Aurovik reserves the right to reject returns that do not satisfy our eligibility requirements.

8. Promotional Offers & Gift Cards

Promotional offers, coupon codes, discounts, gift cards, and store credits may be subject to additional terms.

Unless otherwise specified:

  • Offers cannot be combined

  • Promotional benefits cannot be exchanged for cash

  • Expired offers will not be reinstated

  • Misuse of promotional activities may result in order cancellation

9. Intellectual Property

All content available on the website, including but not limited to logos, trademarks, product images, graphics, text, videos, website design, layouts, and branding materials, are owned by or licensed to Aurovik and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent from Aurovik.

10. User Conduct

You agree not to:

  • Violate any applicable law

  • Submit false information

  • Place fraudulent orders

  • Interfere with website functionality

  • Upload malicious software or harmful code

  • Copy or scrape website content

  • Abuse customer support services

  • Misuse promotional offers or return policies

We reserve the right to suspend or terminate access to users who violate these Terms.

11. User Reviews & Content

Any reviews, feedback, suggestions, photographs, or content voluntarily submitted to Aurovik may be used by us for marketing, promotional, operational, and business purposes.

By submitting such content, you grant Aurovik a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such material.

12. Third-Party Services

Our website may contain links to third-party websites, payment gateways, courier partners, social media platforms, or external services.

Aurovik is not responsible for the content, privacy practices, security, or performance of any third-party platform.

13. Disclaimer

The website, products, and services are provided on an "as available" and "as is" basis.

While we make reasonable efforts to ensure accuracy and uninterrupted operation, we do not guarantee that the website will always be error-free, uninterrupted, secure, or completely free from technical issues.

14. Limitation of Liability

To the fullest extent permitted by law, Aurovik shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website usage

  • Product purchases

  • Delivery delays

  • Payment gateway issues

  • Technical interruptions

  • Third-party service failures

In any event, Aurovik's total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

15. Force Majeure

Aurovik shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, government actions, strikes, pandemics, transportation disruptions, technical failures, or similar events.

16. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, process, and protect your personal information.

17. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any dispute arising from the use of the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

18. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Updated versions will be published on this page with the revised "Last Updated" date.

Continued use of the website after any modification constitutes acceptance of the revised Terms.

19. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Aurovik
Website: www.aurovik.in
Email: hello@aurovik.in
WhatsApp: +91 8076962691

We will be happy to assist you.